Privacy Policy

Last updated: March 2025

1. Introduction

Farriers Homes (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.

2. Information We Collect

We may collect the following information:

  • Name and contact details (email address, phone number)
  • Postal address
  • Information you provide via our contact form or email correspondence
  • Technical data such as IP address, browser type, and operating system
  • Usage data including pages visited and time spent on our website

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide information about our developments
  • Improve our website and services
  • Send you updates about our projects where you have opted in to receive them
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of your consent, our legitimate business interests, or where necessary for the performance of a contract. You may withdraw your consent at any time by contacting us.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

6. Data Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

7. Cookies

Our website may use cookies to enhance your browsing experience. A cookie is a small file placed on your device. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Farriers Homes
South Point, Old Brighton Road
Lowfield Heath, West Sussex, RH11 0PR
Email: samreynolds@farriershomes.co.uk
Phone: 07976 504071